Order tracking

Real-time traceability

Order tracking

Enter your order number to track the delivery of your research peptides to your laboratory.

Prepared in 24h 48–72h Europe delivery Neutral packaging

Search for my order

Order number — format BTP-XXXXXXXX (available in your confirmation email)

Test examples: BTP-20250521-001 (in transit) · BTP-20250518-047 (delivered) · BTP-20250521-089 (preparing)

Order number not found. Please check the format (BTP-YYYYMMDD-XXX) or contact our support at support@biotopep.com.

24h

Order processing
time

48–72h

Express delivery
Europe

100%

Orders tracked
in real time

Discrete

Transit in neutral packaging

Order

—

Status

In transit

Carrier

DHL Express Europe

Order date

May 21, 2025

Estimated delivery

May 23, 2025

Destination

France (EU)

Your order has been registered and confirmed. A confirmation email has been sent to you.

Confirmed

Payment has been authorized and validated. Your order is entering the preparation queue.

Validated

Your peptides have been collected in a sterile room, vacuum-packed, and labeled.

Completed

Verification of seal integrity, cold chain, and certificate of analysis. All in compliance.

Validated — CoA attached

Package handed over to DHL Express Europe. Active insulated packaging, temperature maintained between 2°C and 8°C.

Handled by carrier

Your package is on its way. Last scan point: DHL Paris-CDG hub. Delivery expected on May 23, 2025.

In transit — Paris CDG

Awaiting delivery to your laboratory address.

Active cold chain: your package is conditioned with validated isothermal packaging maintaining the temperature between 2 °C and 8 °C for a minimum of 72 hours, guaranteeing the integrity of your peptides upon delivery.

Email Support

support@biotopep.com — response within 48 business hours

Certificate of Analysis

Your CoA will be attached to the delivery email

Delivery issue?

Consult our return policy for damaged packages

Order

—

Status

Delivered

Carrier

DHL Express Europe

Order date

May 18, 2025

Delivery date

May 20, 2025

Destination

Belgium (EU)

Your order has been registered and confirmed by email.

Confirmed

Payment authorized and validated. Order in preparation.

Validated

Peptides collected, vacuum-packed in a sterile environment.

Completed

Integrity, cold chain and certificate of analysis verified. Compliant.

Validated — CoA attached

Package handed over to DHL Express Europe. Active cold chain.

Picked up

Package in transit via DHL Brussels hub.

Completed

Package delivered and received at your laboratory address. Thank you for your trust.

Delivery confirmed

Successful delivery. Your order was delivered in compliance with the cold chain. The certificate of analysis has been sent to your order email address. In case of any issues, please contact us within 14 days.

Need help?

support@biotopep.com — 48 business hours

Your CoA

Sent by email — check your spam if not received

Order again

Find our peptides in our catalog

Order

—

Status

In preparation

Carrier

DHL Express Europe

Order date

May 21, 2025

Estimated shipping

May 21, 2025 — before 4 p.m.

Destination

Germany (EU)

Order registered and confirmed by email.

Confirmed

Payment authorized. Order placed in preparation queue.

Validated

Your peptides are currently being packaged in a sterile room. Final quality control will be performed before shipping.

In progress — sterile lab

Verification of integrity, cold chain, and certificate of analysis.

Handover to DHL Express Europe planned.

Transit to your laboratory in Germany.

Delivery to your laboratory address.

Preparation in progress: your peptides are packaged in a sterile room with vacuum freeze-drying. The isothermal packaging will be activated just before shipping to maintain 2 °C – 8 °C during transport.